Terms & Conditions

Terms of Service

Effective Date: [Insert Date]

Welcome to Puff & Stuffed! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”), operated by Puff & Stuffed, a California-based cottage food business. By using our Services, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have the permission of a parent/guardian.

• You are purchasing our products for personal, non-commercial use.

• You reside in the United States, or your order complies with applicable import laws.

2. Product Information & Ingredients

All of our cookies are handcrafted and made in a home kitchen permitted under California’s Cottage Food Law (AB 1616). Our products may contain or come into contact with allergens including, but not limited to: peanuts, tree nuts, dairy, eggs, and soy. We are not liable for allergic reactions or ingredient sensitivities. Full ingredient lists are available upon request.

3. Orders, Payments & Shipping

• Orders must be paid in full at the time of checkout.

• All prices are listed in USD and are subject to change without notice.

• We currently ship only to addresses within the United States.

• Shipping dates are estimates; Puff & Stuffed is not responsible for delays due to carriers or incorrect address information.

Rush orders may be subject to additional charges, disclosed during checkout.

4. Returns & Refunds

Due to the perishable nature of baked goods, all sales are final. However, if there is an issue with your order (such as damage during shipping or incorrect item), please contact us within 24 hours of delivery at [Insert Email].

Puff & Stuffed reserves the right to determine refund eligibility on a case-by-case basis.

5. California Health & Compliance

Puff & Stuffed operates in compliance with California’s Department of Public Health (CDPH) and local county health regulations. All products are labeled according to California Health & Safety Code §114365 (Cottage Food Law). We are licensed and approved to operate a Cottage Food Operation in California.

6. Intellectual Property

All content on this site—logos, character designs (Bill Puff & Bob Stuffed), images, text, packaging, and slogans (“Puffed with Flavor. Stuffed with Protein.”)—are the property of Puff & Stuffed and may not be used without written permission.

7. Privacy Policy

We respect your privacy. Any personal data collected through our website (name, address, payment information) is used solely to fulfill your order and is handled in accordance with the California Consumer Privacy Act (CCPA). We do not sell your personal data. See our [Privacy Policy] for full details.

8. Marketing & Communication

By placing an order, you may receive promotional emails or texts related to your purchase. You can unsubscribe at any time.

9. Prohibited Use

You agree not to:

• Misrepresent your identity or payment information.

• Resell or mislabel our products.

• Copy, reverse-engineer, or exploit any part of our Services without express permission.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” Puff & Stuffed disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent allowed by law, Puff & Stuffed is not liable for any indirect, incidental, punitive, or consequential damages arising from use of our Services or consumption of our products.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any legal disputes shall be filed in the courts located in [Insert County], California.

13. Modifications

We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance.